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Learn about Dalpo’s policies and the terms of cooperation or after-sales service.

General Terms and Conditions of Sale (pdf, 438.56 kb)

This document is presenting actual terms and conditions of sale

Guarantee conditions and tolerance (pdf, 327.71 kb)

Document specifying the product tolerance standards and the guarantee’ conditions.

Rules for the correct packaging of goods (pdf, 604.89 kb)

Document showing the correctness of packing the goods.

Information clause (pdf, 124.72 kb)

Information clause for persons regarding making contact via email

Information clause for Counterparties (pdf, 123.88 kb)

Information clause for Counterparties regarding making contact via email

Problematic design elements (pdf, 358.40 kb)

The document describes the elements of graphic designs that may be a problem in their production.

Code of Ethics (pdf, 143.26 kb)

The Dalpo Group is based on fundamental values:
We believe that
– development
– responsibility
– reliability
– partnership
Enables us to build a stable position as a leader as well as a reliable partner both in business and for our employees.
That is why, representing the Dalpo Group’s Board of Directors, we present the Dalpo Code of Ethics – a document in which we declare how we act: which ethical attitudes are desirable in our company and which behaviours are seen as reprehensible
The document is our declaration, addressed to both inside and outside the organisation.

DALPO – ESG Report 2024 (pdf, 115.29 kb)

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