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Learn about Dalpo’s policies and the terms of cooperation or after-sales service.

General Terms and Conditions of Sale (pdf, 438.56 kb)

This document is presenting actual terms and conditions of sale

Guarantee conditions and tolerance (pdf, 327.71 kb)

Document specifying the product tolerance standards and the guarantee’ conditions.

Rules for the correct packaging of goods (pdf, 604.89 kb)

Document showing the correctness of packing the goods.

Information clause (pdf, 124.72 kb)

Information clause for persons regarding making contact via email

Information clause for Counterparties (pdf, 123.88 kb)

Information clause for Counterparties regarding making contact via email

Problematic design elements (pdf, 358.40 kb)

The document describes the elements of graphic designs that may be a problem in their production.

Code of Ethics (pdf, 143.26 kb)

The document is our declaration, addressed to both inside and outside the organisation.

DALPO – ESG Report (pdf, 115.29 kb)

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The controller of your personal data is Dalpo Poland GV, with its registered office in Poznań (60-118), ul. Miedziana 3. The controller has appointed Ms Natalia Dzieciuchowicz as Data Protection Officer, who can be contacted at iod@dalpo.pl. Your data will be processed for the purpose of responding to messages sent via the contact form available on the Controller’s website, on the basis of the Controller’s legitimate interest (Article 6(1)(f) of the GDPR) consisting in building and developing positive relationships with Users based on trust and loyalty. Personal data will be processed for the period necessary to respond to the message sent via the contact form, but for no longer than 6 months from the end of the month in which the last contact took place. Personal data may be disclosed by the Controller solely to trusted recipients providing services to Dalpo in relation to the operation of selected IT systems and solutions, and to other companies within the Dalpo Poland group. Personal data will not be transferred outside the EEA or made available to international organisations. In connection with the processing of personal data, you have the right to access your data, rectify it, have it erased, restrict its processing, object to its processing, and lodge a complaint with the President of the Personal Data Protection Office. The provision of data is voluntary; however, failure to provide it will prevent us from responding to your message. No automated decision-making, including profiling, takes place during the processing of personal data.*

I consent to receiving commercial information and marketing content from Dalpo Poland sp. z o.o. Trading sp. k. via electronic means of communication (in particular by email), in accordance with applicable legislation, including the Act on the Provision of Electronic Services and the Telecommunications Law.

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